Refund Policy

If a paid letter or Letter+ Unlimited isn’t right for you, you can have your money back.

14 days, full refund

Ask within 14 days of paying and we refund the full amount. You don’t need to give a reason.

How to ask

Write to hello@crushonyou.app from the email you used at checkout, or use the contact form and choose “Refund request”. Include the letter’s link if you have it.

What happens next

• We refund to the original payment method through Stripe. Banks usually show it within 5 to 10 business days.
• A refunded letter becomes a free letter: it keeps working for 7 more days with the Classic design, then expires.
• A refunded Letter+ Unlimited ends Unlimited on your account, and letters sent with it become free letters the same way.

After 14 days

We may still help in special cases, such as a charge you didn’t make or a letter that never worked because of a problem on our side. Write to us.